All of our orders are processed and dispatched from our main warehouse and fulfilment centre in Leicester, UK.
UK Delivery Charges
- Royal Mail 48 non-tracked (2-3 days) - £3.99
- Royal Mail 24 non-tracked (1-2 days) - £4.99
- Royal Mail 48 tracked (2-3 days) - £4.99
- Royal Mail 24 tracked (1-2 days) - £5.99
- DPD Express (1-2 days) - £6.99
- DPD Saturday - £10.99
- DHL Express (1-2 days) - £6.99
- Yodel Express (1-2 days) - £5.99
- Yodel Saturday - £6.99
Ireland Delivery Charges
- DPD Ireland (2-3 days) - £10.99
Isle of Man Delivery Charges
- DPD Isle of Man (2-3 days) - £12.99
Northern Ireland Delivery Charges
- DPD Northern Ireland (2-3 days) - £12.99
Scotland Delivery Charges
- DPD Scotland (2-3 days) - £12.99
- Yodel Scotland (2-3 days) - £11.99
All of our delivery options are weight-based.
We aim to get all orders placed before 2 pm dispatched the same day (Monday-Friday), however, this is not always possible.
Please note that the delivery duration is calculated from the point of dispatch, rather than when the order was placed.
We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away. Our delivery partners include Royal Mail, Yodel, DPD and DHL.
In the unlikely event that your buyer has not received the parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us. Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.
The delivery duration applies only after the payment has been made, as opposed to when the order was placed or created.
In the event of a disputed delivery, we will raise an investigation with the 3rd party courier. In these instances, we must take the result of the courier's investigation as final.
INTERNATIONAL SHIPPING CHARGES
Europe Fully Tracked (4-6 days)
- 100g - £9.99
- 250g - £10.99
- 500g - £12.99
- 1kg - £14.99
- 2kg - £20.99
- 3kg - £25.99
- 5kg - £29.99
The rest of the World is fully tracked (6-8 days)
- 100g - £10.99
- 250g - £11.99
- 500g - £14.99
- 1kg - £18.99
-
2kg - £26.99
- 3kg - £42.99
- 5kg - £45.99
For orders of more than 5kg, please contact us to obtain the best quote.
Europe includes every recognised European country, and ROW includes almost every country outside of this zone. Please note that international delivery duration is an estimate only, and it may vary from country to country. On some occasions, it may take longer than the estimated delivery time.
We are unable to conduct business with or send shipments to countries with a restricted or sanctioned status. Please see a list of currently restricted countries here.
Please note, you will be responsible for all Taxes and Customs related costs in the destination country. We are not able to refund shipping costs for international orders which fail due to customs.
We highly advise you to check the destination country's laws regarding importing vaping products or CBD products before placing orders. Certain products may require special licenses or permits to be imported. We are not responsible for losses incurred due to shipments which are rejected or confiscated by local customs.
For any queries regarding delivery or tracking, please contact our customer services team on customercare@thejuicewarehouse.co.uk
Wholesalers
For wholesale delivery prices, please log into your Wholesaler Account. If you wish to create a wholesale account please give email your request to wholesale@thejuicewarehouse.co.uk
